99.99% Uptime SLA

Reliable IT Support,
Anywhere in the World

Our "Follow the Sun" support model ensures that when your business wakes up, your IT is ready. Comprehensive managed services for global enterprises.

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90+

Countries Covered

15

Minute Response Time

9000+

Field Engineers

Comprehensive IT Catalogue

Everything you need to run your office IT infrastructure.

Global Break-fix

Hardware failure resolution for servers, storage, and networking gear. We manage the logistics, parts replacement, and technician dispatch globally.

  • 4hr / 8hr / NBD SLAs
  • OEM agnostic support

End-User Computing

Deskside support for your workforce. From new hire onboarding (IMAC) to OS troubleshooting (Windows/Mac) and software patch management.

  • Remote & On-site support
  • Asset Management

Network Operations

Design, deployment, and management of LAN/WAN infrastructure. We support Cisco, Juniper, Fortinet, and Palo Alto appliances.

  • Firewall Policy Mgmt
  • Wi-Fi Surveys

IT Staff Augmentation

Fill skill gaps in your team. We provide easy-to-hire certified engineers for short-term projects or long-term embedded roles.

  • L1/L2/L3 Engineers
  • Project Managers

Support Tiers

Choose the level of coverage that fits your business criticality.

Standard

8x5 coverage

  • Next Business Day Response
  • Remote Helpdesk
  • Monthly Reporting
Select Standard
Most Popular

Business

24x7 coverage

  • 4hr On-site Response
  • Included Parts Replacement
  • Dedicated Account Manager
  • Preventative Maintenance
Select Business

Enterprise

Custom SLA

  • 2hr Critical Response
  • Designated Engineers
  • Multi-Vendor Management
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Get Your Custom Quote

Tell us about your organization size and support needs.